Press release, Copenhagen, 4 April 2022
The Norwegian small-cost well being club Refreshing Physical fitness is on a mission to assistance associates make improvements to their schooling patterns – and preserve loyalty and retention stages significant – by turning their sweat, tears, and details into personalised interaction and drive, using Agillic for the activation.
Refreshing Exercise is a Norwegian well being club owned by SATS, the major provider of exercise and training solutions in the Nordics, giving conditioning courses, individual coaching, open fitness center and a lot more. Its target is to aid its clientele develop a dependable exercise routine that is sustainable and pleasurable, retaining engagement ranges substantial.
Fresh new Exercise has already been doing work with Agillic technologies spouse Exerp for various a long time. The Danish member administration alternative handles everything membership-linked for Contemporary Conditioning, from entrance controls to reserving to billing and past. In handling these membership factors, Exerp collects info on education frequency, supplemental purchases, areas frequented, courses taken and much more. On the other hand, without the need of a advertising automation system, the facts accumulation mainly sit idle.
Now, Refreshing Health is prepared to get the customer practical experience to the following stage and has signed Agillic to capitalise on this untapped facts potential. With the present Agillic-Exerp integration, Contemporary Physical fitness can funnel the information right into Agillic to start sending facts-pushed, very personalised communications almost quickly. Suggests New Fitness’s Advertising and marketing Manager, Martine Sanne-Skaget:
“With Exerp presently running our subscriptions and gathering facts on our customers’ coaching patterns, we knew it was time to get our purchaser conversation to the up coming stage. We are thrilled to have Agillic’s support using all this details to help our prospects establish improved behavior.”
With the Exerp knowledge, Clean Exercise is utilizing many customer journeys, which include welcome flows, membership information and facts, speaking all over recipient interests, course recommendations, merchandise upselling, and inspiration all over the shopper life time. Suggests Exerp’s Director of Skilled Providers Luis González:
“The mixture of Agillic and Exerp addresses various essential soreness factors in the fitness business: namely, preserving engagement level superior, reducing churn, re-engaging prior customers and upselling new goods and lessons. Soon after functioning with New Exercise and pinpointing its wants, we knew that Agillic is the fantastic spouse to assist it leverage all the data we are previously collecting to assistance it attain